Real Reviews from Arizona Customers Using Our Team for Their Window & Door Replacement Projects
Review Us Totally pleased with the quality of their windows and doors. Very responsive. If something isn't right, they make it right.
Gary Cook
22:37 19 May 23
I am amending my review. Company contacted me and moved my stucco fix up to the 21st. Crew came this morning, on time, and got right to work. Not only did they do a beautiful job matching the stucco texture, they poured a concrete support under the lip of the door so it won't flex. They also need brought me a screen door. They were fast and friendly and cleaned up everything. Very happy now.I am not finished dealing with this company, so maybe it's too early to post a 2 star review. The 2 installers showed up on time and got straight to work. We had already removed the inside mounding and threshold because we wanted to keep it. They did not score the stucco on the outside and so, of course it tore away in 3 areas. They told us the stucco repair crew would be out on Monday to repair the holes and drop off the screen door, which was sent to us broken. Monday morning I got a call to schedule stucco repair. First available date, May 23,over 4 weeks out. And sliding screens are on back order. Can't leave slider open due to no screen and when I am sitting on my patio I get to look at 3 ragged holes in the house. Very disappointing. Hopefully things will get fixed properly.
Melody Mynear
16:14 21 Apr 23
Great service on a sliding door handle problem. They have always been great.
Dave Leach
09:22 31 Mar 23
I acquired many quotes for replacing my windows and Energy Shield was extremely competitive not just in price but the service received just in first meeting for quote process. Window replacement was scheduled with parts and workers being on time with a notification letting me know when they'd arrive. With my job I wasn't able to be there but my girlfriend complimented their cleanliness and how corgual they were. The windows look great and operate as promised!
Jaz Montford
17:45 18 Mar 23
Wonderful company to work with - very helpful and responsive. Our salesperson, Robert Fajardo, was excellent. I highly recommend and will use Energy Shield for all future projects!
Erin Gorny
15:37 05 Mar 23
Premium quality Windows and Doors
Marco Abril
14:07 25 Feb 23
A+ company, A+ service, A+ product, A+ price. We had to have two doors replaced from our home to our backyard to pass pool inspection (old doors opened the wrong way and not self-latching). We got two other bids, one for triple their price, and one for double. Maybe there's someone out there that can do it for less, but we felt their price was fair for the custom-size products we needed and installation; plus the patio sliders are made here in AZ. The installers and frame/stucco repair were polite, efficient, and cleaned everything up. The Maricopa County home shows are full of window and door companies. Just go with Energy Shield and skip the sales pitches unless you're really in to having your doors hand crafted by the Amish or whatever nonsense. Yeah, maybe a top-hung patio slider is amazing, but not for double the cost. Only downside was manufacturing time and availability of installation crews (they don't use subcontractors). About 4 months from contract to install. Surprisingly enough (or maybe not so surprising), our doors are installed and we passed pool barrier inspection, yet the pool is still not completed. 5 stars. Next year we'll probably get some windows replaced and we're not going to bother getting quotes, we'll just call Mike B.
Doc Gettman
00:15 11 Feb 23
Good people, quality product!
Gitout daway
13:07 12 Dec 22
Before we bought windows we decided to look at there showroom,to our surprise nice girl gave us a tour of the factory. After five bids from other company's we chose Energy Shield.
Alex Boos
12:33 06 Nov 22
This is the 2nd time we have had aged windows replaced by Energy Shield & will schedule replacement of the rest. First experience was great. The 2 installers that came out yesterday were really impressive. They installed 5 windows, one was the big front window, in approximately 6 hours. It was 106-degrees with high humidity. They were so quiet except for expected occasional equipment noise, that I was able to work without interruption. Looking forward to getting the rest replaced. We really appreciate the noise, heat & dust reduction we have with these windows.
Robyn Kludt-Cramer
18:47 01 Sep 22
I highly recommend Energy Shield for many reasons. They have a good product, made locally. They called to notify me about every date and detail concerning the installation. The finish work was professional and all of the installers were polite and easy to communicate . The bidding process was precise and work was completed as bid. We had three other bids and none of them informed us as well as Energy Shield, and carried through until finish. We love the windows..all eleven of them, including exterior door and two large sliders. What more an I say!
Peggy Weigand
23:35 18 Aug 22
Lo maximo en calidad y tiempo
Felipe Rizo
16:27 17 Aug 22
This company is one of the few out there that has the staff and expertise to perform new construction for windows and doors. We took out a wall in our kitchen that went out to our patio and replaced it with a 3 panel sliding door. We also took out an arcadia door and replaced it with a window. Did we run into hiccups? You bet we did, especially with the supply chain issues going on the last several years. This company worked to communicate every step of the way. From Robert the initial sales person, to the owner, the officer manager, the finance gal, the installation crew, the finishing crew, all were easy to work with and committed to resolving every blip that occurred. No complicated job is problem free, and the folks with this company stand head and shoulders above all others. We highly recommend them for your next project!
Steve & Annette Economides
19:58 12 Aug 22
Recently had glass sliding patio door installed. Louis & Benny did an outstanding job replacing door. Refreshing to have actual professional craftsman working on my home. The stucco repair guys are just as impressive. Lupe & Alex did an outstanding job of repairing stucco and matching texture. I could not be happier with the finished product! This company uses it's own employees, no subcontractors. I Highly recommend Energy Shield for your door and window replacement!
Dan Michael
14:01 31 Jul 22
Our original construction, dual pane, 23 year old windows failed with water leaks, dust leaks and condensation on the inside of the window panes. We researched four different window companies with both "overlay" and "remove and replace" options. We chose the remove and replace option. This happens on two different days. The first is remove and replace. The second is stucco and drywall repair. I spent a life time in construction in multiple states and countries in residential, commercial and industrial construction. Cesar and his crew did the stucco and drywall repair. In all of my construction experience, I have never seen such a hard working crew with an obvious concern for the proper level of quality. They accepted my few requests with a polite "yes sir". Anyone will tell you that the replacement stucco finish may not be a perfect match. Cesar and crew's was a perfect match!As far as the windows go, we chose the vinyl, beige frame, low E, green tint, argon gas filled. We are excited to get our first full month electricity bill. The house looks good, is cooler, glare free and quieter!Thank you Energy Shield!
Charlie Walker
15:54 12 Jul 22
Besides waiting 5/6 months, the whole experience has been great so far.
Michael Hodgdon
12:43 28 Jun 22
I'm so happy with our new windows. The whole house feels more solid and quieter.
Susan Adkins
00:05 17 Jun 22
fellas arrived on time and additional crews came to install sliding door and remainder of windows. 14 windows and a slider installed in one day. one additional window was wrong size, but luckily was built and installed the very next day. thank you.
Angela Edmonson
22:47 02 Jun 22
I love my door.
octavia c
16:42 23 May 22
Great experience all the way thru. Our sales representative had to have surgery done, so the President of Energy Shield came to our home to fill in for his employee.....how impressive!! He was very thorough and explained the entire process from start to finish to replace our windows. There are five reasons we chose Energy Shield, 1. The product....they offer an upgraded widow from the standard series (thicker glass with upgraded frame) that most other companies don't offer and for a very reasonable price. 2. They do everything in-house, from building the windows to servicing the windows. 3. They gave us the best price out of three quotes...Window World being one of them. 4. Energy Shield reviews are outstanding along with their standing with the BBB. 5. Their wait time for installation was much shorter then any other company.We now have our new windows installed and we love the new look and energy efficiency. The installation took three days as we have a lot of windows. The crew called the first morning to let us know they were on their way. They were polite, quit, cleaned up after each window and showed up each morning when they said they would. Only one hiccup during installation. One of the widows was made as a picture window and it was suppose to be a sliding window. It was a non issue because they make their own windows local. A new window was ready the next day. We are extremely happy!!
perry s
00:01 18 Apr 22
To Whom It May ConcernI wanted to write you a note commending you on the level of the 4 employees , Jesus, Matt, Enoch and Mario, who were the installation gentlemen over the two days for the installation of my patio doors and windows. I can not even begin to tell you what great representatives of your organization they are. They were here when they said they would be, were respectful of my home and did an amazing job with the installation overall- especially on the one patio door that was not the easiest to install. Please let them all know how much I appreciated them and applaud their work ethic.I also wanted to let you know that the people on your phones are very easy to work with and so pleasant. You are definitely customer focused and it shows!!
lori hershman
22:56 07 Apr 22
First off, the windows are near perfect. No complaints, one day installation and they cleaned up after.But an honest mistake let our huskies out of the door during the installation. They’re runners. Felipe and Humberto (who headed up the primo installation) somehow rounded them up in their truck. I was racing around looking for the dogs and they passed me and waved me down and showed me both pups were in their truck.So 6 stars if I could.
Zack
01:13 07 Apr 22
Wonderful Local Window Manufacturer sells to public and also has a wonderful installation department
Daniel Johnston
13:45 23 Mar 22
Great People Dedicated to their customers and vendors
CATHY
01:20 09 Mar 22
We had a new 3 panel sliding glass door installed and it turned out beautifully! Their quote was the lowest of all the companies we spoke with. The installers were on time and did an incredible job. We highly recommend this company.
Kari Khan-Fortin
23:29 28 Feb 22
This company is amazing! Everyone I have interacted with (anyone who answers the phone, sales rep, delivery, installation) is pleasant, professional and kind. K’lah answered all of my questions, never making me feel silly or annoying. They are not pushy and don’t throw any gimmicks at you. The prices and quality of the windows and doors are great. I’m completely remodeling a home I bought and this is seriously the only company that I felt actually cares. They have great communication, calling me after the windows were placed to make sure everything was ok. One of the windows cracked a few months after installation and they replaced it, very easy. They showed up on time when they said they would be there. I can’t recommend them enough!I got the “Arizona tint” for my windows and doors, I like the reflective outside and I can tell it keeps the heat out. For me though I feel like I should have probably gone with the “lighter glass” for the windows not in direct sunlight because I think it might be a little too dark in my house now! But that’s ok, it will save on energy bills!
Kimberly Thompson
07:32 02 Feb 22
The construction men were nice and also very neat. No clean up necessary when they left!
Mitzie Bergquist
02:09 15 Jan 22
After getting about 7 different quotes for our project, we landed on Energy Shield Window and Door Company. Basically, our Arizona room had 3 separate sliding glass doors (not sure who thought that was a good idea). Our goal: to reshape the room and add a single door that showed the beauty of the pool. Also, we got tired of hearing "which motel room is yours, when looking at the house. I had my hesitations because Energy Shield was cheaper than some of the others, and other companies even told us it wouldn't be possible because of ceiling height. Energy Shield proved them wrong! We worked with K'lah throughout the process and she was AWESOME! Very responsive and was even the one to come to the house to do measurements. She's since been promoted which was a great decision by Energy Shield. I'm so pleased with all of the work they completed in just a few days!
Mike Fabrizio
22:25 09 Dec 21
Honestly this is the best company hands down. The quality and craftsmanship of my doors installation was excellent. I am only going to recommend this company to everyone I know. Unfortunately I got my windows through Home Depot but I wish I went through them 1st . I found out about them afterwards. There is no words I can explain how great this company is and how easy it was to work with them. I was going to pay Home Depot to do the job but none of the contractors wanted to take it. Energy shield did and did the job $5000 less then Home Depot. It was going to be $15000 with Home Depot. And Only paid $8000 for three doors and a doggie door for the install with Energy shield. Based on my quotes with other companies they were the best. If I ever need a doors and windows job I would go with this company. They are solid.
Joseph Cacciatore
10:31 04 Nov 21
I ordered my French Doors and a Doggy Door in May and was set an install date of Aug 13th. I was warned that door production was behind and my doors did come in a week late. However, my issue is that it took 5 weeks for my install to get rescheduled, even with me calling every week for an update. When I finally got rescheduled, I received an install date of Dec. 9. So I was quoted 12 weeks. What has happened: 12 weeks lead time, 1 week delay on the doors, 5 weeks to get rescheduled and another 11 weeks for the install. What was quoted 3 months is now at 8 months, if the schedule holds. I am very disappointed. I will update on quality of install once it happens.UPDATE: So I was contacted by the new Operations Manager shortly after my post and it appears the previous manager had made an error on my order and the company thought I needed a whole wall removed. They apologized for the error and promptly had me scheduled within the week. The crew was very friendly, answered all my questions and were quick with the installation. The only reason for 4 stars is just the bit of frustration and hassle I had to get things done.
Josette Anderson
17:24 21 Oct 21
Bruce was very helpful and explained the process. He gave multiple options for sliding doors and doggie doors.
Lesleigh Grabiec
17:28 16 Oct 21
Sales associate Robert was awesome. Answered all of our questions, explained product and pricing very well. He reworked the numbers for us a couple of times with no complaint. The office was great about calling with reminders and passing along information. We had to have the windows installed in a certain order due to our pets and they had no problems accommodating that. The install crew were polite, respectful, and hardworking. So far, everything is working as it should with the door and windows. I am confident that if there is a problem the associates at energy shield window and door will take good care of us.
Crystal Stoltz
16:43 11 Oct 21
The gentlemen that came were on time and worked very hard. I asked them many questions and they were so patient and kind to answer them plus focus on what they were doing. They cleaned up after themselves and took all the old windows, screens, and patio door away. Every person I ever talked to in the office and the sales lady were so awesome and very informative. No pressure!
Melissa Campbell
01:43 09 Oct 21
The installers were careful with our home inside and out!
Doug Bryan
20:45 04 Oct 21
The service was great from quote to install. I had 5 thermal windows and arcadia door installed. The two man crew were efficient and professional. The work areas were always clean. The windows are gorgeous and solid.. I would highly recommend this company.
Joyce Hall
18:40 20 Sep 21
Companies spend many resources maintaining their online reputation, so I was skeptical about this company actually being 5-star quality. I’m happy to say they definitely deserve 5 stars, across the board. I had 6 windows installed, including one large custom one. The installers were very professional, courteous, and communicated effectively with me. From the sales side, it was pitch free and the pressure was non existent. The pricing was the best I found. I used three different companies to replace a total of 12 windows, and energy shield was by far the easiest to do business with, and I had good experiences with the other 2, so the bar was already high. The work itself was beautifully done and they cleaned up very well! The foreman went above and beyond and even got rid of a large junk pile I had sitting in the backyard, and wouldn’t take a dime extra from me even when offered. Based on my experience, I think you will get honesty, integrity, and quality from this company.
Daniel S (ds571)
19:23 13 Sep 21
OMG, I just received a quote from this company and we signed up on the spot. I've had the hard sell from Anderson Renewal and a quote from a big box store. Energy Shield ticked all the boxes. Professional on the phone setting the appointment, arrived on schedule, very personable representative, established local company and local manufacturer. The only downside is they are 14 weeks out but I can live with that.
linda day
18:06 07 Sep 21
Energy Shield is awesome! We had all windows and the sliding door replaced in our older park model in May. From the gentleman who gave us the estimate, crew leader Misa and all the workers, to the guy that came after the installation to replace one pane and install the sliding door lock, all were wonderful and professional. They even cleaned up as they worked. Our electric bill has been lower each month, and noise from outside is dramatically reduced!
christie clark
16:29 01 Sep 21
Great Company, Professional, Great installers, Good Product, Reasonably Priced. Would Strongly Recommend
Tom Saggio
19:46 15 Aug 21
Fast to deliver to
Jennifer Godfrey
01:18 19 Jul 21
From start to finish, the level of professionalism and courtesy of all individuals involved was top notch--from the initial sales person, to the measuring, to the installation specialists, to the customer service representatives. The process was seamless and the outcome was beautiful. The financing option provided an extra convenience.
Pro gamer
21:12 01 Jul 21
After a error in manufacturing the branch recognised the error and fixed it. It just took an additional two months.
Randy Fox
20:25 22 Jun 21
We had them replace all of our windows, about 25. Our old windows were not energy efficient, and didn't keep the heat out very well. We chose the blue tinted windows for the windows that get the sun. Man, what a difference!!! This company offers windows at a good price. They showed up on time, made very little mess, were polite and very professional. Our windows are beautiful both inside and out! LOVE THEM!We recommended them to 2 of our friends and they had their windows replaced as well and are very happy.We highly recommend them.
Shelley Peterson
18:09 04 Jun 21
I got three quotes from businesses around town and Energy Shield was the best value for nearly identical products. Installation was quick and efficient. The installers did a wonderful job and I am happy with the final result.
Jeff Niewold
17:46 24 May 21
Ennis was my Sales Contact and he was Absolutely Great. He was out two times and I felt sorry for him; I live in an Adult Active Community and our HOA is very difficult, but Bless His Heart he helped me work through it and get the windows installed.I Love Them, especially my Beautiful Picture Windows, they are Awesome.In fact I had neighbors stop and call me letting me know how Great they looked.I worked with Alex, who again was Great along with the rest of the crew.Than youJoan
Joan Sacco
00:46 03 Apr 21
Very professional from start to finish. The pricing was great and the communication through the whole process was outstanding. The installation crew leader was Ramone and he was great! He explained the installation process in depth and answered any questions that we had. We used Energy Shield to replace 17 windows and 1 sliding glass door. We would recommend them for any project, large or small.
Doug Brown
14:19 25 Mar 21
They showed up when they said they would and finished the job early. Everything was done right.
Darren Kellas Real Estate
22:57 24 Mar 21
Luis and Luis make a great window team!
Greg Williams
00:06 24 Mar 21
We had Energy Shield replace all windows and a sliding door at our residence. The cost was very competitive with other companies offering a similar product. The work was done exactly on the day promised when the contract was signed. The company workers were very professional, paid attention to detail and kept the home very clean. There were 6 or 7 workers who knew exactly what job had to done at a given time. they finished the job in one day. We highly recommend Energy Shield for window or patio door replacement.
Louis S.
17:25 14 Mar 21
Excellent work. Stucco repair after window install was also excellent.
Mike LaMacchia
03:42 10 Mar 21
Had a really good experience with this company! The sales were very responsive to our questions and had the products we needed. The windows and doors we had installed were a priced competitively. The installers, Humberto and Misa, took their time and did a really did a great job! There were some challenging windows too, like arch windows 20ft off the ground. But everything looks great, they cleaned up any relatedstucco and drywall damage, looks like new! Top to bottom a good experience, I would recommend this company!
Tim Jacobsen
20:25 08 Mar 21
We had all the original windows replaced in our 1951 home. We had a great experience with Sales, the office, and the installation/drywall teams! The team installed everything in one day, wore masks and paid attention to detail during the job and cleanup. The windows look amazing. The blue low-e glass looked more blue than I expected, but Kathy was able to explain to me that this glass is the newest on the market and has the best protection from solar heat gain. We had a rip in a screen and Kathy scheduled fabrication right away to get a new one for us. All around great experience with Energy Shield - very happy with our new windows!
Julie Neilson
19:25 04 Mar 21
Energy Shield was one of several companies we considered for replacing all the windows (19) and French door in our home. They were competitive in their pricing, professional in their offer presentation, and did an excellent job of installation. We could not be happier with their product and their service.
James Tighe
14:24 03 Mar 21
Ordered new windows and sliding glass doors for my home. Price was fair, quality is great, the installation team was professional. A 9' and 6' sliding glass door, and six other windows were installed in one day. They took great care to clean up everything as they went. The removal and installation was so surgical we have no repairs, and minimal touch up painting. I would certainly use them again, and definitely recommend Energy Shield for your window needs!
Renee
16:58 24 Feb 21
Very happy with the entire job! Windows look great, the company came as scheduled, installers notified us when they would arrived, installers polite, friendly and outstanding attention to detail with the install. Cleaned up everyday before leaving. Would highly recommend this company based upon my experience and will definitely use them in the future for any of my window requirements.
Chuck Peabody
20:09 19 Feb 21
Great company with wonderful customer service. K'Lah has been great from beginning to end making the whole process easy and seamless!
Joe Vaiasicca
20:47 18 Feb 21
The sales rep was pleasant and knowledgeable. The installers were friendly enough. They answered all my questions and did good work cleaning up their mess. Love the new windows. My only complaint is how long it took them to get out here, but such is the times.
Jared Gline
23:10 16 Feb 21
Robert was exceptional in estimating my window/door replacement. He was prompt, informative, honest, and patient in entertaining all of my questions. Robert was a pleasure to work with and I trust that I'm in safe hands with this company.
lil emoney
17:52 13 Feb 21
I was totally pleased. The window is perfect. It made such a difference in the room. The installers wore masks. They cleaned up after themselves even vacuumed outside !!!
Dorrit Briere
19:31 11 Feb 21
I had 12 feet of patio doors and windows installed in March 2020, and just had 4 windows installed in February 2021. From beginning to end, Energy Shield was responsive and professional. I am extremely happy with the end result. A pleasure to do business with them!
Gail Olsen
21:44 05 Feb 21
I had two existing sliding doors replaced and they did a phenomenal job of minimizing any damage to the surrounding area as they removed and installed two well-made new sliding doors. They were careful to be neat and clean in the areas they were working in and kept me in the loop about what they were doing the whole way
Al Levi
18:01 04 Feb 21
We had our Energy Shield windows installed today and absolutely love them. Ramone and his team were very professional and do a fantastic job installing the windows. The windows open and close very smoothly. We would highly recommend Energy Shield to anyone looking for great quality windows and professional installation.
K C
04:32 03 Feb 21
Humberto and Misa were right on time and did an excellent job. They noticed defective screens that were promptly replaced the next day. The windows look great! I couldn't be happier.
Elaine Baker
18:28 22 Jan 21
Energy Shield installed high quality windows and sliding door for our home. On time, professional staff and installers made for great experience. Very competitive price. Super happy with Energy Shield. Will use them again on our second home real soon 🙂
Milan Babyar
00:18 22 Jan 21
Very professional job. Cleaned up after installation. The new door looks great!
K Redford
03:32 05 Jan 21
Love our new windows! We had all of our windows and a bigger sliding glass door, requiring drywall and stucco repair, installed. The whole crew was fantastic! From the salesman coming to our house twice to the installers. They were prompt, very nice to work with, and cleaned up each day they were here. I’m really glad we chose them. The windows look great and I would definitely recommend!
Tracy B
02:21 17 Dec 20
I would highly recommend Energy Shield. They installed multi-sliding doors at our home and we were impressed by the level of customer service, communication and professionalism from purchase to install. The crews that installed our doors were timely, experts in their trade, and conscientious about preserving existing elements during their construction. Thank you for further enhancing the beauty of our home!
Sue Dale
22:57 23 Nov 20
Both the window and the Casita door with glass and blinds insert look wonderful. We love them. Energy Shield did a great job from coming out and looking at the site and giving us an estimate to measuring and then the final installation. I would highly recommend them.
Valerie
01:37 16 Nov 20
